Terms & Conditions
Check-in & Check-out Times
- Check IN time – AFTER 3pm – should your arrival time be after 5pm, contact must be made with Sandy Bay to make alternative arrangements for after hours check-in.
- Payment in full, on arrival in CASH, EFTPOS & CREDIT CARDS (Master card, Visa & AMEX).
- Full Linen, duvets and bath towels are provided in the chalets. Please bring your own beach towels.
- Note: Towels are not changed daily, stays for more than 7 days will be fully serviced weekly with clean towels and linen. If guests require extra linen/ towels then charges will apply. Any linen damage of staining, burning, ripping or stealing will be charged the cost to replace
- Quiet time – is strictly 10pm – 7.30am daily
- Check OUT time – 10am
- All chalets, the ablution block, BBQ and picnic tables are NON-SMOKING areas.
Pet Policy
- Pets are welcome at Sandy Bay Holiday Park. Please discuss bringing your pet at the time of booking. All pets allowed are at the managers discretion.
- Block out periods and rules apply – please visit the pet policy link for more information.
Bond Policy
- All chalet bookings require a valid credit card to be held on file for the duration of your stay.
- Alternatively a $200 cash bond payment can be made on arrival. Please allow for extra time at check out as chalet needs to be inspected prior departure.
Unders 18’s and Leavers Policy
- Guests under the age of 18 MUST be accompanied by an adult. ID maybe required upon check-in.
Deposit Policy
- A deposit is required for all bookings.
- Peak Season bookings require a 50% deposit of the total accommodation cost.
- All other bookings require 1 night deposit.
Cancellation Policy
- Cancellations made BEFORE 28 days prior to arrival will incur a $25 cancellation fee.
- Cancellations made with less than 28 days of arrival will incur the loss of 50% of deposit paid
All Bookings
- If an alteration occurs while staying with us, no refund will be given.
- For your own peace of mind it is recommended that clients consider taking out their own travel insurance.
Minimum Bookings Required
- Christmas Holidays – 7 night stay, Easter – 4 night stay
- January School Holidays – 5 nights stay
- All Long weekends – 3 night stay
- All weekends – 2 nights stay
- Caravan sites vary in sizes. Tent sites are located in a level park setting. All sites are powered. There is also an undercover BBQ area with free gas BBQ, seating (with lighting), hot water, sink & playground. The park laundry has coin operated washing machines and dryer.
- Aged Pensioners – 10% Discount with a minimum booking of 1 week. Discount not available during School Holidays and long weekends
- Accommodation preferences are not guaranteed until check-in.
Please note, rates are subject to change without notice.
Covid 19 Policy
The safety and well-being of our guests and employees are the highest priority as COVID-19 continues to pose a health risk across the globe. We assure you that we are taking hygiene seriously. You can be confident that our park is being cleaned to the highest of standards, and that our staff are employing heightened levels of sanitation. Our management and staff are focused on making everyone’s stay at our park as enjoyable as possible and are working hard to strike the right balance between providing the freedom to enjoy your stay and the requirements of the current restrictions.
The customer shall comply with all Government (Federal and State) COVID-19 vaccination or testing requirements for entry into Western Australia or to access Sandy Bay Holiday Park’s premises.
Where the customer cancels due to travel restrictions other than vaccination or testing requirements, the customer will be contacted and offered a refund or credit note (to be used within 12 months from cancellation), where such an offer is at the absolute discretion of the operator.
Sandy Bay Holiday Park serves the right to withhold some monies to cover administrative expenses and other losses, dependent on when notice of cancellation is given by the customer.